Privacy Policy
Last Updated on January 13, 2026
NY Interior Renovation Group Inc doing business as redoNYC, referred to as “redoNYC,” “Company,” “we,” “us,” or “our,” is committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://redonyc.perfectremodels.com/contact and https://www.redonyc.com/ and use our services.
Information We Collect
1.1 Information You Provide
When you:
• Submit a form on https://redonyc.perfectremodels.com/contact
• Request a consultation
• Contact us by phone or email
• Opt in to receive communications
We may collect:
• Full name
• Email address
• Phone number
• Project details
• Address information
• Any other information you voluntarily provide
1.2 Information Collected Automatically
When you use our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Referring URL
1.3 Cookies and Tracking
We use cookies and tracking technologies to:
• Improve user experience
• Measure website performance
• Analyze traffic patterns
You may disable cookies in your browser settings.
How We Use Your Information
We use your information to:
• Respond to inquiries
• Schedule and manage consultations
• Deliver requested services
• Send service related communications
• Send marketing communications if you explicitly opt in
• Improve our website and services
• Comply with legal obligations
Sharing of Information
NY Interior Renovation Group Inc doing business as redoNYC does not sell, rent, trade, or share your personal information with third parties for marketing purposes.
We may share information only with service providers necessary to operate our business, including CRM systems, scheduling platforms, hosting providers, and communication tools. These providers are required to protect your data.
We may disclose information if required by law.
Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Comply with legal requirements
• Resolve disputes
• Enforce agreements
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No system can guarantee complete security.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information by contacting [email protected].
California residents may request information about collected data and request deletion. We do not sell personal data.
SMS Messaging and Mobile Consent
If you provide your phone number and explicitly opt in through a form on https://redonyc.perfectremodels.com/contact, NY Interior Renovation Group Inc doing business as redoNYC may send you SMS text messages related to:
• Appointment confirmations
• Appointment reminders
• Project updates
• Service notifications
• Promotional messages if you separately consent to marketing
Message frequency varies.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact [email protected].
Wireless carriers are not liable for delayed or undelivered messages.
Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Mobile information may only be shared with service providers strictly as necessary to deliver messaging, scheduling, and customer support services.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
International Data Transfers
If you access our website from outside the United States, your information may be processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
NY Interior Renovation Group Inc doing business as redoNYC
Email: [email protected]
Opt-In Page: https://redonyc.perfectremodels.com/contact
Primary Website: https://www.redonyc.com/
Last Updated on April 12, 2025
Thank you for choosing to be part of the redoNYC community (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.redonyc.com/, and use our services. Please read this policy carefully to understand what we do with the information we collect.
1. Information We Collect
We collect personal information in the following ways:
1.1 Information You Voluntarily Provide
When you:
Contact us via forms, email, or phone
Book a consultation or request a service
Subscribe to newsletters or marketing content
We may collect:
Full name
Email address
Phone number
Company name
Job title
Other information you voluntarily provide
1.2 Information Collected Automatically
When you use our website, we automatically collect certain information such as:
IP address
Browser type and version
Device information
Operating system
Pages visited
Time and date of visit
Referring URL
1.3 Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Track user activity for analytics
Remember preferences
Improve user experience
You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use your personal information to:
Provide services and respond to inquiries
Improve and optimize website performance
Customize user experience
Send marketing communications (if you opt-in)
Maintain internal records and reports
Enforce our terms and policies
Comply with legal obligations
3. Legal Bases for Processing (GDPR Compliance)
If you are in the European Economic Area (EEA), we process your personal data under the following legal bases:
Consent: You have given clear permission.
Contractual necessity: To fulfill a contract or service.
Legal obligation: To comply with the law.
Legitimate interests: For operating and improving our business.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:
4.1 Third-Party Service Providers
We use trusted third-party vendors to help operate our website and services, including:
CRM and email marketing platforms (e.g., Mailchimp, ActiveCampaign)
Scheduling tools (e.g., Calendly, Acuity)
Web analytics (e.g., Google Analytics)
Website hosting providers
They are contractually obligated to protect your data and only use it for specified purposes.
4.2 Legal and Regulatory Disclosures
We may disclose your information if required by law or to:
Comply with a legal process
Protect rights, property, or safety of our company, clients, or others
Enforce our terms of use
5. Data Retention
We retain your personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and accounting obligations
Resolve disputes or enforce our agreements
If you request deletion, we will erase your data unless legally required to retain it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
Secure hosting
SSL encryption
Role-based access controls
Regular updates and monitoring
Despite our efforts, no system is 100% secure. You use our website at your own risk.
7. Your Privacy Rights
7.1 Your Rights (GDPR - EU/EEA Residents)
You have the right to:
Access your data
Correct inaccurate data
Erase your data (“Right to be Forgotten”)
Restrict or object to processing
Withdraw consent
Data portability
To exercise these rights, contact us at [email protected]
7.2 California Residents (CCPA)
You have the right to:
Know what personal information is collected and why
Request deletion of your personal data
Opt-out of the sale of your personal data (we do not sell your data)
Non-discrimination for exercising these rights
To submit a CCPA request, email [email protected]
8. Email Marketing & Communication Preferences
If you opt-in to receive marketing emails, you may unsubscribe at any time using the link in our emails or by contacting us. Transactional and essential service emails may still be sent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.
11. International Data Transfers
If you are visiting from outside Canada, be aware that your information may be transferred to and stored in Canada or other countries with different data protection laws. By using our services, you consent to this transfer.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Continued use of our website signifies acceptance of the updated terms.
13. Contact Us
If you have any questions, concerns, or would like to exercise your rights, please contact us:
redoNYC
Email: [email protected]
Website: https://www.redonyc.com/